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Trainings and Workshops
Employees, supervisors and managers enjoy the benefits of an extensive selection of training programs designed to focus on professional development and workplace issues as well as personal development and well-being. These workshops are presented by a variety of experienced trainers who are extensively familiar with the subject matter and program content and who have proven success in facilitating adult learning.
Workshops are offered monthly at various locations throughout the Capital Region via our Personal and Professional Development Workshop Series (Open Workshops) and are open to all employees and their family members. These workshops are also available on-site as part of the training benefits in your contract. Customization is available for an additional fee.
Capital EAP Training Topics:
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Professional Skill Development Topics
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Personal Development Topics
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- Behavioral Interviewing
- Decision Making and Delegating
- Documenting Discipline
- Doing the Right Thing: Ethics at Work
- Leadership Style and Effectiveness
- Leading Change
- Motivation In The Workplace
- Performance Appraisal
- Preventing Harassment In The Workplace
- Preventing Workplace Violence
- Qualities of an Effective Supervisor
- Successful Communication In The Workplace
- Supervisory Training
- Team Building
- Valuing Differences
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- Anger Management
- Assertive Communication Strategies
- Conflict Resolution
- Dealing With Difficult People
- Effective Listening
- Enhancing Self-Esteem
- Finding Balance: Life and Work in the 21st Century
- Grief and Loss
- Navigating the Change Process
- Public Speaking
- Resiliency: Hanging On While Letting Go
- Stress Management
- Supervisor’s Self-Care Strategies
- Time Management
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650 Warren Street Albany, N.Y. 12208 518-465-3813 1-800-777-6531 

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